Interac Casinos

Terms of Use

These Terms of Use (“Terms”) govern your access to and use of our online gaming platform and services. By accessing our website or creating an account, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute a legally binding agreement between you and our platform, effective as of the date of your acceptance. Please read these Terms carefully before using our services, as they contain important information about your rights and obligations as a user of our gaming platform.

1. Acceptance and Eligibility Requirements

By accessing our platform, you represent and warrant that you meet all eligibility requirements set forth in these Terms. Your use of our services constitutes acceptance of these Terms and all applicable policies referenced herein. We reserve the right to modify these Terms at any time, and such modifications will become effective immediately upon posting on our website.

  • You must be at least nineteen (19) years of age or the legal age of majority in your province of residence, whichever is greater
  • You must be legally authorized to participate in gaming activities in your jurisdiction
  • You must provide accurate, current, and complete information during registration
  • You must not be self-excluded from gaming activities or prohibited from accessing gaming services
  • You must comply with all applicable laws and regulations in your jurisdiction

We reserve the right to verify your identity and eligibility at any time. Failure to meet these requirements may result in account suspension or termination.

2. Account Registration and Security

Account registration is mandatory to access our gaming services. You are responsible for maintaining the confidentiality and security of your account credentials. Each individual may maintain only one active account on our platform, and sharing accounts is strictly prohibited.

  • Provide accurate personal information including full legal name, date of birth, and contact details
  • Create a secure password and keep your login credentials confidential
  • Notify us immediately of any unauthorized account access or security breaches
  • Maintain current contact information and verify your account as requested
  • Accept full responsibility for all activities conducted through your account

We may suspend or terminate accounts that violate security protocols or provide false information. Account verification may be required before processing withdrawals or accessing certain features.

3. Gaming Rules and Fair Play

Our platform provides access to various gaming options, each governed by specific rules and terms. All games operate using certified random number generators to ensure fair and unbiased outcomes. Players must adhere to fair play principles and acceptable gaming conduct.

  • Games are provided for entertainment purposes and outcomes are determined by chance
  • Use of betting systems, automated software, or artificial intelligence is prohibited
  • Collusion, fraud, or any form of cheating will result in account termination
  • Game rules and paytables are available within each game interface
  • We reserve the right to void games affected by technical malfunctions
  • Minimum and maximum bet limits apply to all gaming activities

Players experiencing technical issues during gameplay should contact customer support immediately. We maintain detailed game logs and may investigate suspicious gaming patterns or activities.

4. Financial Transactions and Payment Processing

All financial transactions are processed in Canadian dollars unless otherwise specified. We partner with licensed payment processors to ensure secure and reliable transaction processing. Players are responsible for any fees imposed by their financial institutions or payment service providers.

  • Deposits are credited to accounts immediately upon successful processing
  • Withdrawal requests are subject to identity verification and processing timeframes
  • Payment methods must be registered in the account holder’s name
  • Transaction limits may apply based on payment method and account status
  • Currency conversion fees may apply for non-CAD transactions
  • Returned transactions may incur administrative fees

We reserve the right to request additional documentation before processing large transactions or suspicious payment activities. All transactions are subject to anti-money laundering compliance procedures.

5. Promotional Offers and Bonus Terms

Promotional offers, bonuses, and rewards are provided at our discretion and subject to specific terms and conditions. Each promotion has unique requirements, restrictions, and expiration dates that must be observed by participants.

  • Bonus funds are separate from real money balances and subject to wagering requirements
  • Promotional offers cannot be combined unless explicitly stated
  • Wagering contributions vary by game type and bet amount
  • Time limitations apply to bonus completion and may result in forfeiture
  • Maximum bet limits may be imposed during bonus play
  • We reserve the right to modify or cancel promotions without prior notice

Players must opt-in to promotional communications and offers. Abuse of promotional terms may result in bonus forfeiture and account restrictions. Specific promotion terms take precedence over these general Terms.

6. Responsible Gaming and Player Protection

We are committed to promoting responsible gaming practices and providing tools to help players maintain control over their gaming activities. Players are encouraged to set personal limits and seek assistance if gaming becomes problematic.

  • Deposit limits, session limits, and loss limits can be set through account settings
  • Self-exclusion options are available for predetermined periods
  • Cooling-off periods allow temporary account suspension
  • Resources and links to problem gambling support organizations are provided
  • Account activity monitoring helps identify potentially problematic gaming patterns
  • Customer support staff are trained to recognize and assist players showing signs of problem gambling

We comply with responsible gaming regulations and may implement protective measures without prior notice if concerning gaming behavior is detected. Players can contact certified counseling services for confidential support and guidance.

7. Privacy and Data Protection

Your privacy and personal information security are fundamental to our operations. We collect, process, and store personal data in accordance with Canadian privacy laws and our comprehensive Privacy Policy. Data protection measures ensure confidential information remains secure.

  • Personal information is collected only for legitimate business purposes
  • Data encryption and secure storage systems protect sensitive information
  • Third-party service providers must meet our data protection standards
  • Players have rights to access, correct, or delete personal information
  • Marketing communications can be opted out of at any time
  • Data retention periods comply with legal and regulatory requirements

We never sell personal information to third parties and limit data sharing to essential business operations and legal compliance requirements. Players may request detailed information about data processing activities through customer support.

8. Intellectual Property and Platform Usage

All content, software, graphics, and materials on our platform are protected by intellectual property rights. Users are granted limited access to our services for personal entertainment purposes only. Commercial use or reproduction of platform content is strictly prohibited.

  • Game software, graphics, and audio content are proprietary and protected by copyright
  • Platform logos, trademarks, and branding elements cannot be used without permission
  • Users may not reverse engineer, modify, or distribute platform software
  • Screen captures or recordings of gameplay may be restricted
  • Third-party content is used under appropriate licensing agreements
  • Violation of intellectual property rights may result in legal action

We respect intellectual property rights of others and expect users to do the same. Reports of intellectual property infringement will be investigated promptly and appropriate action taken as necessary.

9. Limitation of Liability and Dispute Resolution

Our liability to users is limited as set forth in these Terms, and we disclaim certain warranties regarding platform availability and performance. Disputes between users and our platform are subject to specific resolution procedures and governing law provisions.

  • Platform availability is provided on an “as is” basis without guaranteed uptime
  • Technical malfunctions, system errors, or connectivity issues may occur
  • Force majeure events beyond our control may affect service delivery
  • Damages are limited to the amount of funds in the affected player’s account
  • Disputes must be reported within ninety (90) days of the triggering event
  • Canadian law governs these Terms and any resulting legal proceedings

We maintain comprehensive error logs and transaction records to investigate disputes fairly and thoroughly. Alternative dispute resolution methods may be available before pursuing formal legal proceedings. Users acknowledge that online gaming involves inherent risks and uncertain outcomes.

Last updated: December 15, 2024