Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies to enhance your gaming experience, improve website functionality, and comply with applicable Canadian regulations. By accessing our services, you consent to the use of cookies as described in this policy. Last updated: January 15, 2024.
1. What Are Cookies and How We Use Them
Cookies are small text files stored on your device when you visit our online casino platform. These files contain information that helps us recognize your browser, remember your preferences, and provide personalized gaming experiences. We use cookies to maintain gaming sessions, protect your account security, analyze player behavior, and deliver targeted promotions that align with Canadian gambling regulations.
Our platform employs various cookie technologies including HTTP cookies, local storage, session storage, and web beacons to ensure optimal performance of casino games, slots, and other gaming services. These technologies work together to create a seamless and secure gaming environment while maintaining compliance with Canadian privacy laws and provincial gaming regulations.
2. Types of Cookies We Deploy
We categorize cookies based on their functionality and purpose within our gaming platform:
- Essential Cookies: Required for basic website operation, account authentication, and secure payment processing through Canadian banking systems
- Functional Cookies: Enable enhanced features such as game preferences, language settings, and customized gaming interfaces
- Analytical Cookies: Collect data about player behavior, game performance, and website usage patterns for improvement purposes
- Marketing Cookies: Track user interactions to deliver relevant promotions, bonuses, and advertising content
- Security Cookies: Monitor for fraudulent activities, protect against unauthorized access, and ensure responsible gaming compliance
3. Detailed Cookie Classification and Retention
| Cookie Type | Purpose | Retention Period | Canadian Compliance |
|---|---|---|---|
| Session Cookies | Maintain active gaming sessions and secure login states | Browser session only | Essential for service delivery |
| Persistent Cookies | Remember user preferences and gaming history | 30 days to 2 years | Subject to user consent |
| Authentication Cookies | Verify player identity and account access | 24 hours | Required for security compliance |
| Payment Cookies | Process deposits and withdrawals securely | Session duration | Banking regulation compliant |
| Analytics Cookies | Monitor gaming patterns and platform performance | 90 days | Anonymized data collection |
4. Third-Party Cookies and Gaming Partners
Our platform integrates with various third-party service providers to deliver comprehensive gaming experiences, process payments through Canadian financial institutions, and provide customer support services. These partners may set their own cookies to facilitate game delivery, payment processing, and analytics collection.
Third-party cookies include those from game developers, payment processors compatible with Canadian banking systems, customer support platforms, and analytics providers. We carefully select partners who comply with Canadian privacy regulations and maintain appropriate data protection standards. These cookies may track your interactions across multiple gaming sessions to improve service delivery and ensure regulatory compliance.
5. Managing Your Cookie Preferences
You maintain control over cookie usage on our platform through multiple management options:
- Browser Settings: Configure your web browser to accept, reject, or prompt for cookie acceptance before storage
- Platform Settings: Access your account dashboard to modify cookie preferences and privacy settings
- Opt-Out Tools: Utilize industry-standard opt-out mechanisms for advertising and analytics cookies
- Session Management: Clear cookies manually or set automatic deletion upon browser closure
Please note that disabling essential cookies may impact platform functionality, prevent access to gaming services, or interfere with secure payment processing. We recommend maintaining essential cookies while customizing preferences for optional tracking technologies.
6. Browser-Specific Cookie Controls
Each web browser provides different methods for managing cookie settings:
- Chrome: Access Settings > Privacy and Security > Cookies and other site data to configure preferences and view stored cookies
- Firefox: Navigate to Options > Privacy & Security > Cookies and Site Data to manage storage permissions
- Safari: Use Preferences > Privacy > Cookies and website data to control tracking and storage options
- Edge: Go to Settings > Site permissions > Cookies and site data for comprehensive cookie management
- Mobile Browsers: Access privacy settings within your mobile browser’s menu system to configure cookie preferences
We recommend consulting your browser’s help documentation for detailed instructions on cookie management, as interface designs may change with software updates.
7. Legal Compliance and User Rights
Our cookie practices align with Canadian privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We implement privacy-by-design principles and maintain transparent data collection practices throughout our gaming platform.
As a user of our gaming services, you possess specific rights regarding cookie usage and data collection. You may request information about stored cookies, demand deletion of non-essential tracking data, and withdraw consent for optional cookie categories at any time. We provide clear mechanisms for exercising these rights while maintaining platform security and regulatory compliance.
For questions about our cookie policy, data collection practices, or to exercise your privacy rights, contact our privacy team through the designated channels provided in your account dashboard. We commit to addressing privacy concerns promptly and maintaining transparent communication about our data handling practices in accordance with Canadian gaming and privacy regulations.